Sunday, April 20, 2008

My SysAd Blog Changes Domain Name

I finally implemented the domain name, www.mysysad.com, for My SysAd Blog. I had been reluctant to change the name because I had heard nightmare stories where a site’s traffic dries up overnight. But apparently Blogger does a decent job forwarding requests to your new domain. I have not really noticed a drop off. Knock on wood though…

I found my domain registrar, yahoo, Advanced DNS settings to be somewhat limited. I had no problems setting up the canonical name (www.mysysad.com) to Google’s ghs.google.com, which is a load balanced server array, but setting up the A record for mysysad.com has been annoying. Unless the A record is pointing to an explicit hostname IP, yahoo will not allow it. I was trying to set it to ghs.google.com. Moreover, Blogger will not forward requests for mysysad.com to www.mysysad.com, even if told to do so in the publishing backend. It goes to the “parked page.” I had to set an explicit IP for Blogger to work on the non-www version. I sent yahoo an email about the aforementioned, but I have yet to receive a response, not even an automated acknowledgment. That has been the case in previous contact attempts, too (i.e. transferring domains). It appears I have two options: a 301 redirect or a new DNS host.

While visiting China in November 2007, I remember attempting to access esofthub.blogspot.com but was redirected to the Baidu.com search engine. But when I clicked on its link, it was blocked. I was later told the *.blogspot.com domain was blocked there. I wonder if that is still the case…

For the blogs linking back to me, I would greatly appreciate if you would change your link from http://esofthub.blogspot.com to http://www.mysysad.com. Thanks.

Here is a great resource regarding the aforementioned issue.
The Real Blogger Status

In particular
Google customer domain setup DNS referral
DNS host is crucial for custom domain
Use CNAME referral for custom domain
Custom domains using 301 redirect
Setting up custom domain here's advice

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Update: Three hours after this post, I received this message from Yahoo! I guess I won't be using Google's ghs.google.com - load balanced server array. Yahoo's solution was different from Bloggers. At any rate, thanks Heather. Here is the response from yahoo.
#####

Hello,

Thank you for writing to Yahoo! Domains.

I welcome the opportunity to assist you.

I understand from your email that your domain "mysysad.com" is not working without 'www'.

I realize that you have been greatly inconvenienced by this situation. I am glad to provide you further assistance.

With the help of your test permission, I accessed your account and found that you have set A records for your domain.

I further checked your account and found that you have also set CNAME records to "ghs.google.com". Due to this reason your website was not resolving.

I have rectified the problem and now your website is working fine without 'www' and showing all the contents as below:

"My SysAd Blog -- UNIX

This blog covers UNIX system administration HOWTO tips for using inline for loops, find command, UNIX scripting, configuration, SQL, various UNIX-based tools, and command line interface syntax. The UNIX OS supports tasks such as running hardware, device drivers, peripherals and third party applications. Share tips/comments. Read the comments. But most importantly: Read Disclaimer - Read Disclaimer.

Sunday, April 20, 2008

My SysAd Blog Changes Domain Name

I finally implemented the domain name, www.mysysad.com, for My SysAd Blog. I had been reluctant to change the name because I had heard nightmare stories where a site's traffic dries up overnight. But apparently Blogger does a decent job forwarding requests to your new domain. I have not really noticed a drop off. Knock on wood though..."

------------------------

In many cases, issues with your browser can be responsible for the difficulty. Clearing your browser's cache and deleting the cookie files on your computer can often resolve these issues.

Therefore, I would suggest you to clear cache and cookie of your browser.

To clear your cache:

1. Open Internet Explorer 7 and click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "General" tab if it isn't selected already.
4. Click on the "Delete..." button.
5. Under the heading "Temporary Internet files," click "Delete
Files..."
(Note that it can take up to 30 minutes for your computer to delete
your cache history.)
6. Click "OK" to exit.

To clear your cookies:

1. Click on "Tools" > "Internet Options" > "General" again.
2. Click the "Delete..." button.
3. Under the heading "Cookies," click on "Delete cookies..."
4. Click "Yes" for the "Delete all cookies in the Temporary Internet
Files folder?" prompt.
5. Click "Close" to exit.

I would also suggest you to replicate the issue in a different browser and in a different system.

Therefore, with the help of above given steps, you will be able to view your website without facing any problems.

However, if you feel your question was not addressed, please let us know by responding to this email. Please describe all of the actions you took that led up to the problem, the exact text of any error messages you received, and how often this occurs.

The more information we have, the better able we will be to investigate this issue.

I have tried my best to address your concerns and I hope my explanations are up to your satisfaction, as your satisfaction is my primary goal.

Please do not hesitate to reply if you need further assistance.

Regards,

Heather

Yahoo! Customer Care

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/

Original Message Follows:
-------------------------

Yahoo Id: NO_WAY_SPAMMER
First Name: Roy
Last Name: Wood
Email Address: NO_WAY_SPAMMER at whatever
Domain Name: mysysad.com
Comments: I'm trying to add ghs.google.com as an A record for mysysad.com (points to my esofthub.blogspot.com account). But it's not working. It keeps failing because I'm trying to use Google's "ghs.google.com." as a destination. I want this config because it's a load balancing server array, not a single server. Can you make the modification? Most other web host allows this type of modification. I don't understand why Yahoo.com is limiting it. The only thing (extraneous ...) The www.mysysad.com works fine.
Subject: A Record
Browser: Internet Explorer
Operating System: Windows Vista
Email Tool: none
Site Building Tool: none
Internet Connection: Dial-up
Permit Test: yes

5 comments:

Craig said...

I was under the impression that you could not use a CNAME for domain.com? I know that my DNS registrar also prevents me from doing this and would be interested to know how Yahoo accomplished this.

BapaknyaAnak2 said...

I had just bought domain from yahoo small business, and I am having the same problem that you had. mydomain.com does not work, while www.mydomain.com working fine. May I know what kind of setting in the DNS that yahoo's technical support had made to make it run for you ?

esofthub said...

BapaknyaAnak2,

I'm assuming yahoo is your domain registrar and not your hosting service.

In your case, I believe you will need to have them modify your A Record.

Complete a service form at http://smallbusiness.yahoo.com/contactus/contactus_home.php

or

http://smallbusiness.yahoo.com/contactus/email_us.php

Call Yahoo! Small Business Technical Support: (800) 318-0783

land rover spares said...

I encounter the same problem and still not sure with the reason.It needs www to open the page successfully.I hope it will be alright to open the site even i type mydomain.com without www at the start.

Anonymous said...

Land Rover Spares,

I don't know where you bought your domain, but have u tried this link:
http://www.blogdoctor.me/2008/10/how-custom-domains-work.html